Acne Reset Program | New Client

Acne Addressed at the Root

A Structured Corrective Program Built Around Your Skin

The Acne Reset Program is a structured corrective treatment plan designed to address acne at its root. Your initial appointment includes an in-depth skin analysis to assess acne type, barrier function, lifestyle, stress, medications, pore-clogging ingredients, and other internal and external triggers. You receive your first corrective treatment along with a fully customized home care regimen tailored to your skin's unique story. Follow-up treatments occur every two weeks, and professional home care is required to participate. Home care is not included in the treatment investment and is purchased separately.

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The Process

What to Expect When You Begin the Acne Reset Program

Your 90-minute initial appointment begins with a comprehensive skin analysis where Haley assesses your acne type, barrier function, lifestyle, stress levels, medications, pore-clogging ingredients in your current routine, and other internal and external acne triggers. From there, she delivers your first corrective treatment and develops a fully customized home care regimen built around your skin's unique story. Follow-up treatments are scheduled every two weeks so Haley can safely build on your previous appointment and advance your results while protecting your skin barrier. Professional home care is required to participate in the program and is purchased separately.

Is This Right for You?

This Program Is Best For

The Acne Reset Program is designed for new clients who are ready to address acne with a structured, corrective approach and commit to a professional home care regimen between appointments.

New clients who want to address acne at its root rather than manage surface symptoms
Clients dealing with ongoing or recurring breakouts that have not responded to over-the-counter products
Clients who are ready to follow a customized professional home care regimen
Clients who want a thorough assessment of their acne triggers, including lifestyle and diet factors
Clients committed to biweekly follow-up treatments as part of a structured corrective plan
Clients who want a personalized treatment plan built around their skin's unique story

This program is built to identify and address what is actually driving your acne, not just treat what appears on the surface.

Haley assesses your acne type, barrier function, lifestyle, stress, medications, and pore-clogging ingredients to build a complete picture of your skin's triggers.

Your initial 90-minute appointment includes your first corrective treatment alongside the full skin analysis and home care consultation.

You leave your first appointment with a professional home care plan built specifically around your skin's unique story and acne triggers.

Follow-up appointments are scheduled every two weeks so Haley can safely advance your results while protecting your skin barrier at every stage.

Your skin is evaluated at each appointment so the treatment always responds to your current condition rather than following a fixed plan.

Follow your customized home care regimen every day as directed by Haley
Attend your biweekly follow-up appointments to build safely on your progress
Communicate any changes in your skin, medications, or lifestyle to Haley so your plan can be adjusted

Do not skip or substitute products in your professional home care regimen without consulting Haley
Avoid introducing new skincare products into your routine that have not been cleared by Haley
Do not pick at, pop, or manipulate active breakouts between your treatments

Gloria W.

It was a wonderful experience. Haley does great work, as I have been getting repeated comments on how great my skin looks. Everyone is asking what I'm doing different. I am following Haley's guide.

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JD

I absolutely love getting facial treatments from Haley!

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Lisa F.

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

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Anetra

Haley delivers such a refined touch. She’s incredibly sweet, intelligent, and has truly mastered advanced procedures. Every experience with her feels effortless and elevated.”

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MrHews347

I was extremely impressed by the professional setting and the services offered at Haley’s studio. Every part of your experience will be top tier. If you’re looking for someone who is greatly skilled and prepared to fill every need I would highly recommend trying her studio. I don’t think you’ll walk away disappointed.

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Sandy

My facial was amazing. Haley made me feel so relaxed as well. The head and neck massage felt incredible. What a beautiful studio. I loved every minute!

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Katrina M.

Haley is the best. This was my first ever facial and it was an experience to remember. From the moment you step in the door to when you leave you are the only person she cares about. She definitely makes you feel special. My skin was glowing. Will definitely do this again with her.

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Jackson F.

Haley did a great job on my facial! She created a relaxing environment, with many small touches that made the experience feel like a five-star spa. She helped calm down my razor burn, and made my neck and jawline completely clear up. I would definitely recommend her to anyone looking for a relaxing facial that can get you real medical grade results!

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Heather

Haley did a wonderful job on my facial. Not only is she knowledgeable but she is an expert at curating the finer details for a thoughtful and relaxing experience. 🧖‍♀️

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Madeline

I had such a great experience with Haley getting an enzyme treatment with LED therapy. The treatment was perfect for helping calm inflammation and prevent breakouts, and my skin felt noticeably refreshed afterward!

After my consult of what I was noticing with my skin, she curated a facial to help with all of my needs. The entire experience felt very professional and relaxing, and the space itself was beautiful and elevated—such a calming environment to unwind in. I would definitely recommend Haley to anyone looking for detailed, results-driven skincare in a relaxing setting.

Lisa

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

Alex

I had a great experience at Narrative Skin Studio. I went in mainly for help with acne and dryness, and I left feeling like I finally understood my skin.Haley is incredibly knowledgeable and takes a very intentional approach. She doesn’t just do a facial and send you on your way. She really looks at your skin, explains what’s going on, and builds a plan around what it actually needs.I booked the Curated Experience and it felt completely personalized from start to finish. My skin has always been acne-prone but also really dry, which has been frustrating to manage. After my appointment, my skin felt so much healthier, and had that hydrated glow. Nothing felt overdone or irritated, just balanced.What stood out the most was that I didn’t feel like I was guessing anymore. I left with a clear plan and products that actually support what we’re working on. If you’re in Dallas and dealing with acne, dryness, or just feel stuck with your skin, I would absolutely recommend Haley. This is not your typical facial, it’s a much more thoughtful, results-focused experience.

Bethany

Haley was absolutely amazing! This was my first facial and she truly set the bar high. She was so welcoming, knowledgeable, and made the whole experience feel comfortable and relaxing. Her space is also the cutest!! So aesthetic and cozy. 🥰 I left with my skin absolutely GLOWING.

10/10 recommend & will definitely be back! ✨

Ashley

Haley is incredible!!! She was thoughtful throughout the whole process and you can feel the love and attention she puts into every step. She’s so knowledgeable about all things skincare and I left feeling educated and empowered. I can’t wait to come back!

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why choose us

Luxury Skincare with Clinical Intention.

At Narrative Skin Studio, every treatment is customized to support your skin's unique condition, concerns, and long-term goals. No two appointments are exactly alike because no two clients have the same skin.

Founded by Haley Francis, a nurse and esthetician, Narrative blends clinical expertise with an elevated treatment experience. Each facial is thoughtfully designed to address concerns such as acne, dehydration, sensitivity, texture, and healthy aging while protecting the integrity of your skin barrier.

There are no complicated add-ons or one-size-fits-all protocols. Every treatment includes the modalities, products, and techniques your skin needs that day, allowing you to relax knowing every decision is being made with intention.

The result is corrective skincare that feels as luxurious as it is effective.

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