New Clients

Where Every Skin Journey Begins

Your First Step Toward Long-Term Skin Results

Before any treatment plan is built, Haley needs to understand your skin. The New Client appointments at Narrative Skin Studio are designed to do exactly that, covering your goals, skin history, current routine, lifestyle, and barrier function so that every recommendation made is grounded in your skin's unique story. Whether you are ready for a full consultation and treatment or want to start with personalized routine guidance, there is a starting point designed for where you are right now.

what we offer

Explore Our Services

Each category offers a different starting point for your skin, whether you are booking your first appointment, returning for a fully customized facial, or working through a structured corrective program.

Features of the Service

Every service category at Narrative Skin Studio is built around the same principle, treatments that are assessed, customized, and designed specifically around what your skin needs, not a preset protocol applied to everyone.

A Complete Skin Assessment

Haley reviews your goals, skin history, current routine, lifestyle, and barrier function before making any treatment or product recommendations.

A Personalized Plan from the Start

Every new client appointment ends with a clear direction, whether that is a customized treatment plan, a professional home care regimen, or both.

The Foundation for Everything That Follows

Starting with the right appointment means every visit after it can build intentionally on the last, setting your skin up for visible, long-term results.

FAQ

Any Questions?

Which appointment should I book as a new client?
What happens during a New Client appointment?
Do I need to commit to home care products as a new client?
Can I book a Narrative Signature Experience as my first appointment?
How long do new client appointments take?
What should I expect to leave with after my New Client appointment?

What Our Patients Say

Gloria W.

It was a wonderful experience. Haley does great work, as I have been getting repeated comments on how great my skin looks. Everyone is asking what I'm doing different. I am following Haley's guide.

JD

I absolutely love getting facial treatments from Haley!

Lisa F.

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

Anetra

Haley delivers such a refined touch. She’s incredibly sweet, intelligent, and has truly mastered advanced procedures. Every experience with her feels effortless and elevated.”

MrHews347

I was extremely impressed by the professional setting and the services offered at Haley’s studio. Every part of your experience will be top tier. If you’re looking for someone who is greatly skilled and prepared to fill every need I would highly recommend trying her studio. I don’t think you’ll walk away disappointed.

Sandy

My facial was amazing. Haley made me feel so relaxed as well. The head and neck massage felt incredible. What a beautiful studio. I loved every minute!

Katrina M.

Haley is the best. This was my first ever facial and it was an experience to remember. From the moment you step in the door to when you leave you are the only person she cares about. She definitely makes you feel special. My skin was glowing. Will definitely do this again with her.

Jackson F.

Haley did a great job on my facial! She created a relaxing environment, with many small touches that made the experience feel like a five-star spa. She helped calm down my razor burn, and made my neck and jawline completely clear up. I would definitely recommend her to anyone looking for a relaxing facial that can get you real medical grade results!

Heather

Haley did a wonderful job on my facial. Not only is she knowledgeable but she is an expert at curating the finer details for a thoughtful and relaxing experience. 🧖‍♀️

Madeline

I had such a great experience with Haley getting an enzyme treatment with LED therapy. The treatment was perfect for helping calm inflammation and prevent breakouts, and my skin felt noticeably refreshed afterward!

After my consult of what I was noticing with my skin, she curated a facial to help with all of my needs. The entire experience felt very professional and relaxing, and the space itself was beautiful and elevated—such a calming environment to unwind in. I would definitely recommend Haley to anyone looking for detailed, results-driven skincare in a relaxing setting.

Lisa

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

Alex

I had a great experience at Narrative Skin Studio. I went in mainly for help with acne and dryness, and I left feeling like I finally understood my skin.Haley is incredibly knowledgeable and takes a very intentional approach. She doesn’t just do a facial and send you on your way. She really looks at your skin, explains what’s going on, and builds a plan around what it actually needs.I booked the Curated Experience and it felt completely personalized from start to finish. My skin has always been acne-prone but also really dry, which has been frustrating to manage. After my appointment, my skin felt so much healthier, and had that hydrated glow. Nothing felt overdone or irritated, just balanced.What stood out the most was that I didn’t feel like I was guessing anymore. I left with a clear plan and products that actually support what we’re working on. If you’re in Dallas and dealing with acne, dryness, or just feel stuck with your skin, I would absolutely recommend Haley. This is not your typical facial, it’s a much more thoughtful, results-focused experience.

Bethany

Haley was absolutely amazing! This was my first facial and she truly set the bar high. She was so welcoming, knowledgeable, and made the whole experience feel comfortable and relaxing. Her space is also the cutest!! So aesthetic and cozy. 🥰 I left with my skin absolutely GLOWING.

10/10 recommend & will definitely be back! ✨

Ashley

Haley is incredible!!! She was thoughtful throughout the whole process and you can feel the love and attention she puts into every step. She’s so knowledgeable about all things skincare and I left feeling educated and empowered. I can’t wait to come back!

why choose us

Luxury Skincare with Clinical Intention.

At Narrative Skin Studio, every treatment is customized to support your skin's unique condition, concerns, and long-term goals. No two appointments are exactly alike because no two clients have the same skin.

Founded by Haley Francis, a nurse and esthetician, Narrative blends clinical expertise with an elevated treatment experience. Each facial is thoughtfully designed to address concerns such as acne, dehydration, sensitivity, texture, and healthy aging while protecting the integrity of your skin barrier.

There are no complicated add-ons or one-size-fits-all protocols. Every treatment includes the modalities, products, and techniques your skin needs that day, allowing you to relax knowing every decision is being made with intention.

The result is corrective skincare that feels as luxurious as it is effective.

Ready to experience Narrative?

Your Skin Deserves More.

Whether you are struggling with acne, dehydration, sensitivity, texture, or signs of aging, Narrative Skin Studio offers customized corrective skincare treatments designed to support healthier skin long term.

Every facial is thoughtfully curated to deliver results while creating space to slow down, reset, and feel cared for in a calm, elevated environment.