New Client Foundational Consultation + Treatment

Your Starting Point

The Best First Appointment for New Clients

Not sure what to book? Start here. This 90-minute appointment for $300 is designed to give Haley a complete understanding of your skin before creating your personalized treatment plan. We'll review your goals, current skincare routine, lifestyle, skin history, and barrier function before moving into a customized treatment selected specifically for what your skin needs that day. It's the ideal starting point if you're looking for professional guidance, a clear treatment strategy, and a facial experience that builds the foundation for long-term skin health and lasting results.

What We Use

Professional Brands Chosen for Your Skin

Every treatment at Narrative Skin Studio is supported by professional skincare brands selected for their performance and results. Haley works with Face Reality, Glymed, Image Skincare, Kin Aesthetics, and Mixi Skincare to ensure each product used in your treatment is matched to your skin's unique needs.

No items found.
The Process

What to Expect During Your Appointment

Your 90-minute appointment begins with a thorough skin consultation where Haley reviews your goals, current routine, lifestyle, skin history, and barrier function. From there, she designs a customized treatment selected specifically for what your skin needs that day. No guessing, no set protocol. Every step is chosen with your skin's current condition in mind so that your first visit sets the foundation for the results you want to see long-term.

Is This Right for You?

This Appointment Is Best For

This is the recommended starting point for anyone visiting Narrative Skin Studio for the first time. If you are not sure where to begin or want a professional to guide your skin journey from the start, this is the appointment to book.

  • Clients who are new to Narrative Skin Studio
  • Clients who are unsure which treatment is right for them
  • Clients who want a complete skin assessment before beginning a treatment plan
  • Clients who want professional guidance on their goals and current routine
  • Clients who are ready for a customized treatment experience in their first visit
  • Clients looking to establish a long-term skincare plan rooted in their skin's unique story
What You Gain

Benefits of the Foundational Consultation + Treatment

This appointment is designed to set you up for lasting results by combining a thorough skin assessment with a fully customized treatment experience.

Complete skin assessment covering goals, history, and barrier function

Customized treatment selected specifically for your skin that day

Professional guidance on your current routine and lifestyle factors

A clear, personalized starting point for your long-term treatment plan

A corrective facial experience tailored from start to finish

The foundation for visible, long-term skin results with Haley

After Your Treatment

How to Care for Your Skin Post-Appointment

Following your foundational treatment, supporting your skin at home helps protect and extend your results. Haley will provide personalized guidance at the end of your appointment, and these general guidelines apply after your visit.

  • Keep your skin hydrated and support your barrier with gentle, nourishing products
  • Follow the personalized home care guidance provided by Haley after your appointment
  • Wear SPF daily to protect your skin and maintain your results
  • Avoid active ingredients like retinol or exfoliating acids for at least 24 to 48 hours post-treatment
  • Do not pick at or manipulate the skin following your facial
  • Avoid excessive heat, including hot showers, steam, and direct sun exposure for 24 hours

FAQ

Any Questions?

Is this appointment required for new clients?
What does the consultation portion cover?
Do I receive a treatment during this appointment?
How is this different from the New Client Consultation Only?
What should I bring or do to prepare for my first appointment?
How soon can I book my next appointment after this one?

What Our Patients Say

Gloria W.

It was a wonderful experience. Haley does great work, as I have been getting repeated comments on how great my skin looks. Everyone is asking what I'm doing different. I am following Haley's guide.

JD

I absolutely love getting facial treatments from Haley!

Lisa F.

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

Anetra

Haley delivers such a refined touch. She’s incredibly sweet, intelligent, and has truly mastered advanced procedures. Every experience with her feels effortless and elevated.”

MrHews347

I was extremely impressed by the professional setting and the services offered at Haley’s studio. Every part of your experience will be top tier. If you’re looking for someone who is greatly skilled and prepared to fill every need I would highly recommend trying her studio. I don’t think you’ll walk away disappointed.

Sandy

My facial was amazing. Haley made me feel so relaxed as well. The head and neck massage felt incredible. What a beautiful studio. I loved every minute!

Katrina M.

Haley is the best. This was my first ever facial and it was an experience to remember. From the moment you step in the door to when you leave you are the only person she cares about. She definitely makes you feel special. My skin was glowing. Will definitely do this again with her.

Jackson F.

Haley did a great job on my facial! She created a relaxing environment, with many small touches that made the experience feel like a five-star spa. She helped calm down my razor burn, and made my neck and jawline completely clear up. I would definitely recommend her to anyone looking for a relaxing facial that can get you real medical grade results!

Heather

Haley did a wonderful job on my facial. Not only is she knowledgeable but she is an expert at curating the finer details for a thoughtful and relaxing experience. 🧖‍♀️

Madeline

I had such a great experience with Haley getting an enzyme treatment with LED therapy. The treatment was perfect for helping calm inflammation and prevent breakouts, and my skin felt noticeably refreshed afterward!

After my consult of what I was noticing with my skin, she curated a facial to help with all of my needs. The entire experience felt very professional and relaxing, and the space itself was beautiful and elevated—such a calming environment to unwind in. I would definitely recommend Haley to anyone looking for detailed, results-driven skincare in a relaxing setting.

Lisa

After a very stressful day my facial was just what I needed. Haley treated my fine lines and my face felt like butter when she was done. Going back in November.

Alex

I had a great experience at Narrative Skin Studio. I went in mainly for help with acne and dryness, and I left feeling like I finally understood my skin.Haley is incredibly knowledgeable and takes a very intentional approach. She doesn’t just do a facial and send you on your way. She really looks at your skin, explains what’s going on, and builds a plan around what it actually needs.I booked the Curated Experience and it felt completely personalized from start to finish. My skin has always been acne-prone but also really dry, which has been frustrating to manage. After my appointment, my skin felt so much healthier, and had that hydrated glow. Nothing felt overdone or irritated, just balanced.What stood out the most was that I didn’t feel like I was guessing anymore. I left with a clear plan and products that actually support what we’re working on. If you’re in Dallas and dealing with acne, dryness, or just feel stuck with your skin, I would absolutely recommend Haley. This is not your typical facial, it’s a much more thoughtful, results-focused experience.

Bethany

Haley was absolutely amazing! This was my first facial and she truly set the bar high. She was so welcoming, knowledgeable, and made the whole experience feel comfortable and relaxing. Her space is also the cutest!! So aesthetic and cozy. 🥰 I left with my skin absolutely GLOWING.

10/10 recommend & will definitely be back! ✨

Ashley

Haley is incredible!!! She was thoughtful throughout the whole process and you can feel the love and attention she puts into every step. She’s so knowledgeable about all things skincare and I left feeling educated and empowered. I can’t wait to come back!

why choose us

Luxury Skincare with Clinical Intention.

At Narrative Skin Studio, every treatment is customized to support your skin's unique condition, concerns, and long-term goals. No two appointments are exactly alike because no two clients have the same skin.

Founded by Haley Francis, a nurse and esthetician, Narrative blends clinical expertise with an elevated treatment experience. Each facial is thoughtfully designed to address concerns such as acne, dehydration, sensitivity, texture, and healthy aging while protecting the integrity of your skin barrier.

There are no complicated add-ons or one-size-fits-all protocols. Every treatment includes the modalities, products, and techniques your skin needs that day, allowing you to relax knowing every decision is being made with intention.

The result is corrective skincare that feels as luxurious as it is effective.

Ready to experience Narrative?

Your Skin Deserves More.

Whether you are struggling with acne, dehydration, sensitivity, texture, or signs of aging, Narrative Skin Studio offers customized corrective skincare treatments designed to support healthier skin long term.

Every facial is thoughtfully curated to deliver results while creating space to slow down, reset, and feel cared for in a calm, elevated environment.